Payment Information

As soon as you purchase an eGauge from us you will be provided with an invoice via the billing system which can be printed instantly – you can log in to view your invoices at any time. You will also receive a notification of this via email to the provided email address.   Our registered company number is 6057717 and our VAT number is GB904204762 – this will be shown on all invoices.

Invoicing Information

Please note that when you make a payment on you will remain on our site at all times (unless you are paying by Paypal, at which point you will be redirected to  Please note that your payment and all information is transferred securely using 128-bit encryption at all times. An SSL certificate is utilised site wide offering you a secure and safe shopping environment. Specially the shopping page that you will be required to enter any personal information on is:

Delivery Information

Postage is free in the UK and £24.95 within the EU. All products are currently delivered on a next day service by UPS and the item will need to be signed for. The cut-off time for orders received is 3pm.

Refunds and Returns

We have a 14-day returns policy, so if for any reason you are not satisfied, just return the product within 14 days – the only condition is that your is in an unused condition and is returned in its original packaging.  Please note we are not responsible for the shipping costs when returning an item.
See detailed Returns Policy »

Contact Details

You can write to us at our postal address (this is also our registered company addresses): 4A Factory Road, Upton, Poole, Dorset, BH16 5SJ, UK.
Send Us An Email »

We are an internet company and operate solely online and do not have a sales showroom for our products.  For this reason, we encourage you to get in touch by email and Live Chat (or through Social Media) – however if you do want to speak to us, the telephone number for Cantronik Ltd – just ask for the team ?